Help Center

Find answers to common questions about trading gold on WTSGOLD

Categories

Quick Support Links

Contact Support

Get personalized help from our team

Safety Guidelines

Learn how to trade safely

Verification Guide

Complete your verification

Frequently Asked Questions

How do I create an account on WTSGOLD?

What documents do I need for verification?

How long does the verification process take?

How do I contact other traders?

Is WTSGOLD involved in the actual transactions?

How do I verify if a trader is legitimate?

What should I do if I suspect fraud?

What are the membership plans and their benefits?

How do I upgrade my membership to contact sellers?

Why can't I see seller contact information?

Is there a free trial for paid memberships?

I'm having trouble logging into my account

What types of gold can I trade on WTSGOLD?

How should I handle payment for gold transactions?

Still need help?

Can't find what you're looking for? Our support team is here to help you with any questions about gold trading on WTSGOLD.

Having Technical Issues?

For login problems, payment errors, or system issues, get dedicated technical support.